Privacy Policy
This Privacy Policy describes how livexperttechnologies.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit the Site or use our services.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to provide our services. We may also collect additional information if you contact us for support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.
See the list below for more information about what Personal Information we collect and why.
1. Device Information
Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what pages or services you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you, to ensure security, and to perform analytics on Site usage to optimize our services.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, or tags.
Disclosure for a business purpose: Shared with our website hosting providers and analytics partners like Google.
2. Contact and Service Information
Examples of Personal Information collected: Name, company name, billing address, email address, and phone number, and any information you provide in a message to us.
Purpose of collection: To provide services to you, to respond to your inquiries, to fulfill our contract, to process your payment information, to provide you with invoices, to communicate with you about your project, to screen inquiries for potential risk or fraud, and, when in line with the preferences you have shared with us, to provide you with information or advertising relating to our services.
Source of collection: Collected directly from you via our contact forms or other communications.
3. Customer Support Information
Examples of Personal Information collected: As listed above, and any other information you provide when requesting support.
Purpose of collection: To provide technical and customer support for our Cloud, IT, and Digital Marketing services.
Source of collection: Collected directly from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use third-party payment processors to handle payments for our services.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting the links below:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal information to provide our services to you, which include: responding to inquiries, delivering cloud and IT solutions, executing digital marketing campaigns, processing payments, and keeping you up to date on new services and offers.
Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you submit an inquiry or become a client, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Your Rights (GDPR)
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and advertising cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at 📩 utsav@livexperttechnologies.com or by mail using the details provided below:
Livexpert Technologies
📩 utsav@livexperttechnologies.com
Bhutani Cyber Park, Block C
Sector 62, Noida – 201309
India